Technology guide
What to Do After Clicking a Suspicious Link
Immediate steps to protect your accounts and device after selecting a suspicious link.
Read guide: What to Do After Clicking a Suspicious LinkDigital inclusion • Accessibility • AI education
Technology should help you participate in life, not keep you from it.
I help older adults, people with disabilities, caregivers, families, and organizations build digital confidence through patient guidance, accessible technology education, AI learning, and practical tech support.
Your pace. Your possibilities.Technology learning with a human touch.
Building digital confidence
Technology changes quickly. Learning it should still feel human.
I provide clear, judgment-free guidance designed around how each person learns. The goal is not dependence on tech support. It is greater confidence, independence, safety, and connection.
Plain languagePatient instructionAccessibility firstPractical outcomes
How I help
Four paths to greater digital confidence.
Learn
One-on-one coaching, workshops, and digital literacy support for everyday technology.
Explore learning support →Access
Accessibility features, adaptive tools, and personalized setups that make technology easier to use.
Explore accessibility →Connect
Help with communication, healthcare portals, devices, accounts, and essential online services.
Explore practical support →Thrive
AI education, scam prevention, digital organization, and tools that support independence.
Explore AI learning →Start with what feels familiar
What would you like to feel more confident doing?
I’m worried about scams.
Get help recognizing suspicious messages and building safer online habits.
Explore online safetyMy phone feels confusing.
Make sense of settings, apps, passwords, and the things you use every day.
Find patient device helpI’m curious about AI.
Learn useful ways to try AI, with clear guidance on privacy and accuracy.
Explore AI learningI need technology to work differently.
Explore text size, captions, voice tools, and accessible setups that fit you.
Find accessibility supportI’m helping someone I care about.
Find simpler ways to support a loved one’s connection and independence.
Talk about family supportI want to help my community learn.
Bring approachable technology education to the people your organization serves.
Explore community programsWhat working together looks like
A little clarity.
A lot more confidence.
You can start with a question, a frustration, or something you wish you could do. We’ll take it one step at a time.
Tell me your goal.
Share what you’re trying to do and what feels difficult. We’ll talk about the kind of support that makes sense for you.
Work through it together.
We’ll use plain language, work at your pace, and make room for questions and practice.
Know your next step.
We’ll review what you’ve learned and the steps you can try again on your own.
Everyday technology support
Tech support still matters. The experience should be different.
I help with phones, computers, tablets, Wi-Fi, passwords, email, printers, smart devices, patient portals, and other everyday technology. I explain what is happening, work at your pace, and help you understand what to do next.
Explore Practical SupportAI without the hype
Learn what AI can actually do for you.
Explore AI for writing, planning, accessibility, communication, learning, and daily tasks with clear guidance on privacy, accuracy, and responsible use.
Explore AI Learning
Accessibility
Technology should adapt to you.
I help people use built-in accessibility features, voice controls, screen readers, captions, magnification, simplified layouts, adaptive input tools, and more.
Explore Accessibility
Meet your technology guide
Hi, I’m Matthew.
I started LV Tech Connect because too many people feel excluded by technology that should make life easier. You will work directly with me, receive patient explanations, and never be made to feel embarrassed for asking a question.
Learn more about me →Community partnerships
Bring accessible technology education to your community.
I partner with libraries, healthcare providers, disability organizations, senior living communities, nonprofits, municipalities, and faith communities.
Keep learning
A clearer place to start.
Technology guide
Preparing for a Telehealth Appointment
A practical checklist for getting ready for an online medical appointment.
Read guide: Preparing for a Telehealth AppointmentTechnology guide
What Is Artificial Intelligence? A Plain-Language Introduction
A simple explanation of AI, what it can do, what it cannot do, and how to use it responsibly.
Read guide: What Is Artificial Intelligence? A Plain-Language IntroductionStart where you are
You do not need to know the right technical words.
Tell me what feels difficult, what you are trying to do, or who you are hoping to help. I will help you choose the clearest next step.