Telehealth can be convenient, but the technology should be tested before the appointment whenever possible.
One or two days before
- Confirm the date and time.
- Install the required app or check the web link.
- Make sure you know your portal username and password.
- Write down your questions and current medications.
On the day of the appointment
- Charge the device.
- Choose a quiet, private, well-lit space.
- Keep the healthcare office’s phone number nearby.
- Join early enough to complete any check-in steps.
Accessibility considerations
Ask the healthcare provider in advance about captions, interpreters, support people, or another accommodation you need to participate fully.