A patient portal is a secure website or app provided by a healthcare organization. It gives you online access to parts of your health information and care.
Common portal features
- Reviewing upcoming appointments.
- Reading test results.
- Sending non-urgent messages.
- Requesting prescription refills.
- Completing forms before a visit.
- Viewing visit summaries and bills.
Before you begin
Use the invitation or instructions provided directly by your healthcare organization. Confirm the correct portal name and official website before entering personal information.
Keep your account secure
- Use a unique password.
- Turn on two-step verification when available.
- Do not share verification codes.
- Sign out when using a shared device.
Patient portals are not usually intended for emergencies. Call 911 or use the emergency instructions provided by your healthcare organization when immediate help is needed.